TL;DR
Shipping options are what your customers see and choose from at checkout. Each option maps to a carrier service and can have its own pricing, rules, pickup config, and display settings.
What is a shipping option?
A shipping option is one row in the list of delivery choices your customer sees when they reach the checkout in your store. Each option has a name, a price, and a carrier service behind it.
Examples of what customers see:
| Option name | Price |
|---|---|
| Home Delivery | €4.99 |
| Pick up at a DHL locker | Free |
| Express — by tomorrow | €12.99 |
Every shipping option belongs to exactly one checkout setup (the overall delivery configuration for your store). You can have as many options as you need within a single checkout setup. Multiple options can even use the same carrier — for example, one standard and one express service from the same carrier.
Core fields
These are the essential fields you fill in when creating or editing a shipping option.
| Field | What it does |
|---|---|
| Name | What customers see at checkout. Keep it short and clear. Examples: "Home Delivery", "Express", "DHL ServicePoint". |
| Description | An optional subtitle shown below the name. Use it for extra context, such as "Usually arrives in 2–4 days". |
| Notes | Internal only — never shown to customers. Use this for your own reference, for example: "Created for FR market test". |
| Service code | A short identifier for this option, auto-generated from the name. It is URL-safe and used internally by the platform. You do not normally need to change this. |
| Carrier service | Which carrier and service this option uses. You select from Shipit's catalog of supported carrier services. A carrier is the shipping company (such as DHL or PostNord); a carrier service is the specific product they offer (such as "DHL Express" or "PostNord MyPack Home"). |
| Currency | The currency in which prices are displayed to customers. This must match what your checkout platform expects. |
| Base price | The flat price shown to customers, unless you have pricing tiers configured (see Pricing). |
Choosing a carrier service
When you open the carrier service picker, you see Shipit's full catalog of carrier integrations. You can narrow the list using filters before selecting.
Search — Type any part of the carrier name, service name, or service code to filter the list instantly.
Market filters — Narrow by the geographic scope the service is designed for:
| Filter | What it matches |
|---|---|
| Domestic | Services designed for shipments within one country |
| EU | Services designed for cross-border delivery within the European Union |
| International | Services designed for non-EU international shipments |
| Worldwide | Services that cover all destinations globally |
Delivery type filters — Narrow by how the carrier delivers:
| Filter | What it matches |
|---|---|
| Pickup | Carrier delivers to a pickup point, not the customer's address |
| Home delivery | Carrier delivers to a home or business address |
| B2B | Carrier service designed for business-to-business delivery |
| Pallet | Service designed for pallet-sized freight |
Capability filters — Narrow by what the service supports. Each service card also shows these as indicators so you can compare at a glance:
| Capability | What it means |
|---|---|
| Consumer as receiver | Service accepts consumer (private individual) recipients |
| Company as receiver | Service accepts business recipients |
| Pickup included | Pickup from your warehouse is included in the service |
| Pickup as add-on | Pickup from your warehouse is available as an optional extra |
| Large parcel | Service handles oversized parcels |
| Fragile | Service includes fragile-handling instructions |
| Dangerous goods (DGR) | Service is cleared for dangerous goods shipments |
| Limited quantities (LQ) | Service supports limited quantities of hazardous goods |
| Domestic deliveries | Service operates within the origin country |
| Pickup points | Service can deliver to pickup point locations |
| EU delivery | Service covers EU countries (amber indicator = limited EU country list) |
| Worldwide delivery | Service covers global destinations |
| Warm transport | Service maintains temperature control during transit |
Tip: Use the market and delivery type filters first to reduce the list to a manageable size, then use capability filters to find services with the specific handling you need.
Status and display controls
These settings control whether an option appears at checkout and where it sits in the list.
| Field | What it does |
|---|---|
| Enabled / Disabled | A disabled option never appears to customers. Toggle this to pause an option without deleting it. |
| Hidden | Forces the option to stay hidden regardless of any rules. This is different from disabled: a rule could make a disabled option visible in some situations, but a hidden option stays hidden always, no exceptions. |
| Position | Controls the display order. Lower numbers appear first. You can drag options to reorder them — but only when no search or filters are active. If dragging is not working, clear all filters and try again. |
| Tags | Internal labels for organising your options. Not shown to customers. Useful when you have many options and want to group or filter them for your own reference. |
Tip: Use "Disabled" when you want to temporarily pause an option and may want rules to influence its visibility. Use "Hidden" when you need an option to be completely invisible with no exceptions.
What else can a shipping option include?
Each shipping option can be extended with additional configuration. Here is a summary of what is available.
| Feature | What it adds | Learn more |
|---|---|---|
| Pricing tiers | Weight-based price brackets — charge different amounts based on order weight | Pricing |
| Rules | Conditions that show, hide, or reprice the option automatically | Rules |
| Pickup point configuration | Settings for showing customers a map or list of collection locations | Pickup Points |
| Fulfillment settings | Controls for returns, cash on delivery, and multi-warehouse orders | Fulfillment |
| Presentation | Badges, delivery windows, estimated arrival dates, and other display options | Presentation |
| Translations | Per-language versions of the option name and description | Translations |
| Parcels | Package size profiles used to get accurate quotes from carriers | Parcels |
Templates
Templates are pre-built shipping option configurations for popular carriers. When you select a template, Shipit fills in the carrier, carrier service, and sensible default values for you automatically.
Tip: Always start with a template if one exists for your carrier. It saves time and reduces the risk of misconfiguration.
The following template groups are available:
General
| Template |
|---|
| Home Delivery |
| Service Point |
| Express |
| Environmental |
| Install & Collect |
| Pickup from Store |
Finland — domestic
| Template |
|---|
| Posti Postipaketti |
| Matkahuolto Lähellä |
| PostNord Pickup Parcel |
| Posti Home Delivery |
| Matkahuolto Home Delivery |
| Wolt Express |
| Posti Express |
| Posti for Business |
Finland — international
| Template |
|---|
| Posti Parcel Connect |
| DHL ServicePoint Connect |
| UPS Standard |
| Finland International Express |
| Finland International Business |
Sweden — domestic
| Template |
|---|
| PostNord MyPack Collect |
| PostNord MyPack Home |
| Sweden Express |
| Sweden Business |
| Bring Parcel |
Importing options from CSV
If you need to create many shipping options at once, you can import them in bulk using a CSV file instead of adding each one individually. See Import shipping options from CSV for a step-by-step guide and example files.
Managing your shipping options list
Search and filter
The shipping options list supports several ways to find options quickly:
- Search — Type any part of a name, service code, or carrier name. Results update as you type.
- Status filter — Show only
enabled,disabled, orhiddenoptions, or show all. - Tag filter — Show only options that have a specific tag applied.
- Currency filter — Show only options in a specific currency.
- Checkout setup filter — Show only options belonging to a specific checkout configuration.
You can combine filters. For example, filter by status disabled and a specific checkout setup to find all paused options in that setup.
Sorting
Use the sort dropdown to order the list by:
- Position (ascending) — Default order, matching the order shown at checkout
- Position (descending)
- Name (A → Z)
- Name (Z → A)
Drag-to-reorder
When the sort is set to Position (ascending) and no search or filters are active, you can drag rows to rearrange them. If the drag handle is not visible or not responding, clear all filters first.
Duplicating a shipping option
To copy an existing option, click the duplicate icon on any row. A new option is created with all the same settings — name, carrier service, pricing, rules, and pickup configuration — and you are taken directly to the edit page to review and adjust before saving.
This is useful when you want to create a similar option for a different market, currency, or checkout setup without repeating configuration from scratch.
Organising multiple options
If you are setting up shipping options for the first time, here is a recommended approach:
- Start with two or three options that cover the most common delivery needs: home delivery, a pickup point option, and an express service.
- Set the position field to put your cheapest or most popular option first.
- Use tags to group related options so you can find them quickly when you have a larger list.
- Add more options as your needs grow — for example, regional options or holiday delivery windows.
Tip: Keep option names short. Customers scan checkout pages quickly. "Home Delivery" reads faster than "Standard Home Delivery Service (3–5 working days)".